Volunteer Opportunities in NL

Arthritis Line Volunteer Position Overview Arthritis Line volunteer answers inquiries received through our nationwide arthritis information and support system and actively communicates crucial information and offers support to people affected by arthritis across Canada.  Time Commitment Arthritis Line volunteers are asked to commit to one, 2-hour shift each week  We ask for a minimum commitment of 6 months   Bi-monthly Arthritis Line volunteer team meetings; occasional professional development sessions offered throughout the yearAvailable Shifts (Eastern Time), as of February 10, 2026Monday: Anytime between 5:00 p.m. – 7:00 p.m. Tuesday: Anytime between 11:00 a.m. – 1:00 p.m. or 3:00 p.m. – 5 p.m.  Thursday: Anytime between 2:00 p.m. – 4:00 p.m. Friday: Anytime between 1:00 p.m. – 3:00 p.m. or 3:00 p.m. – 5:00 p.m. Key Areas of Responsibility Provide information and support to people affected by arthritis   Support inquiries via phone, email and/or website chat  Support callers who may feel emotional, overwhelmed or fearful  Direct callers to the online tools and resources on the Arthritis Society Canada website  Direct callers to local supports and resources  Inform callers about upcoming education opportunities with Arthritis Society Canada  Data entry related to interactions, tracking, and reporting/documentation Desired Skills & Attributes Passionate about, and committed to, bettering the lives of those affected by arthritis  Willingness to undertake training appropriate to the role, and learn about arthritis and Arthritis Society Canada’s resources  Ability to work effectively with staff and other volunteers remotely  Experience working and interacting with people  Effective problem solving and decision-making skills   Ability to adjust tone and voice depending on audience   Lived experience or knowledge of arthritis is an asset   Comfort and experience working with technology   Experience and knowledge related to the impacts of arthritis is an asset, but not required Major Contacts An Arthritis Society Canada Staff member will directly oversee this role   People affected by arthritis, and people interested in learning more about arthritis and Arthritis Society Canada Other volunteers and Arthritis Society Canada staff Working Environment This position is remote, volunteers can participate where they have access to internet and a private environment.  We thank all applicants for their interest in volunteering with Arthritis Society Canada, however, please be advised that not all candidates can be selected to join our volunteering program.